INTRODUCTION
The right to privacy
in Internet activity is a serious issue facing society. 1
Some users of the 'net wish to shield their identities while
participating in frank discussions of sensitive topics. Others
fulfill fantasies and harmlessly role play under the cover of a false identity
in chatrooms, MUDs or the IRC. But there are the eternal "bad
apples," and on the Internet, they are the people who use anonymous
servers as more than a way to avoid responsibility for controversial remarks.
Cases of harassment and abuse have become increasingly frequent,
aided by a cloak of anonymity. 2
There are also problems with frauds and scam artists who elude
law enforcement authorities through anonymous mailings and postings.
Other users are concerned about the proliferation of information on the
Internet. Databases of court records are now available for free over the
World Wide Web. 3
Since no formal law exists
within cyberspace, Internet users can find recourse only through the applicable
laws of their own government. This web page will not attempt to discuss
conflict of law in the international arena, but will address US law and
its relevance to the American Internet user.
CONSTITUTIONAL BASIS FOR PRIVACY
Nowhere does the text of the
United
States Constitution contain the word "privacy." 4
The Supreme Court has found the concept of "privacy" to be protected by
a number of the Amendments.5
Thus, privacy is known as a "penumbra right." 6
It is the essence of the Bill of Rights and thus a guaranteed
right.
INVASION OF PRIVACY
This page will discuss five
aspects of invasion of privacy as it applies to American netizens. These
are: search and seizure, unsolicited e-mail, defamation, secrecy and the
creation of databases consisting of personal information.
The United
States Supreme Court has stated that American citizens have the protection
of the Fourth
Amendment (freedom from search and seizure absent warrant) when there
is a reasonable expectation of privacy. 7
Without a reasonable expectation of privacy, however, there is no privacy
right to protect. 8
Files stored on disk or tape in the home are protected, but the rule becomes
less clear when applied to files stored on an Internet access
provider's server. 9
Web servers, on the other hand, may be protected by federal
law. 10
Some argue that consent of the access provider, however, is
all that is required for law enforcement authorities to search
and seize any files in the possession of that access provider. Internet
service providers may have a lot of information about the users
because servers routinely record information about users' e-mail
and web browsing habits. 11
Unsolicited
email is not regulated by federal law at present. Various states have outlawedunsolicited
commercial email, however. A federal judge in Philadelphiahas ruled
that companies have no First
Amendment right to send unsolicited messages to online service
subscribers. 13
One community remedy preferred by many users is to complain
to the offender's service provider and publicly denounce the
action on the Internet
Blacklist. Another possibility for those with Eudora for
the PC is to filter out unsolicited email. 14
Other free software claims to eliminate unwanted email. 15
Individuals have sued spammers in court and won. 16
Individual
states specifically prohibit defamation, no matter what form it takes.
Defamation consists of false and unprivileged publication which
results in economic damages. Financial loss is not necessary
where the statement implies that a person is a criminal or has
an unpleasant disease, or which injures a person in respect
to his other office, profession, or business. A judge
in Texas issued an injunction to stop defamatory posting by an Internet
user. 17
Hate messages sent by e-mail have also resulted in criminal
penalties. 18
In some cases, companies have
asked the court system to identify the authors of anonymous defamatorymessages.
This has been done by filing "John Doe" lawsuits andissuing subpoenas to
Yahoo! and other message boards where individuals have posted
the disparaging messages. 19
Most such subpoenas go unchallenged. 20
One CompuServe user has complained that his service provider
turned over account information, including credit card numbers,
without any notice to him.21
One such plaintiff, Raytheon Corporation, dropped its suit as
soon as it discovered the names of the people posting anonymous
messages.22
Trade
secrets and other confidential information can also pose legal
problems. Unauthorized entry into a computer system is illegal,
whether the target machine is connected to the Internet or not. 23
Nevertheless, hackers still manage to get past the most difficult
of firewalls.
24
Compromise of company secrets can lead to millions of dollars
in damages. Hacking is not the only danger to sensitive information,
however.
25
Some software can tell webmasters which visitors came from which
links. 26 In
addition, all e-mail has an address attached. Even if the messagecontent
is encrypted, system administrators have access to the fact of communication
between two parties. 27
The existence of communication can itself often be secret, and
the Internet cannot provide absolute security. In many ways,
the Internet abhors secrecy. Many netizens believe in an absolute
free-flow of all information.
A
few companies are creating huge databases full of private information.
28
Websites may even collect email addresses inadvertently. 29
In many cases, there is no prohibition on the dissemination
of personal information.
30
The federal government regulates only its own databases, leaving
private database owners to decide how and when to distribute
collected information. 31
Webmasters have
begun using "cookies" as a means of accumulating information about
web surfers without having to ask for it. 32
Cookies attempt to keep track of visitors to a Web site. 33
Criticism of cookies has included fear of the loss of privacy.
34
The information that cookies collect from users may be profitable
both in the aggregate and by the individual. Whether the
convenience that cookies provide outweighs the loss of privacy isaquestion
each Internet user must decide for him or herself.
35
America OnLine has
been accused of selling data based information about users. 36
This has led to an effort on the part of cookie proponents to
control the amount of information that cookies collect. 37
Not all proponents of cookies adhere to the voluntary standards.
The Federal Trade Commission determined that Geocities, a popular
web site where users input personal information, was selling
information in apparent violation of its own privacy policy.
38
WAIVER
Internet users sometimes
do not realize the amount of privacy that is lost when accessing
the online world. Usenet postings and contributions to bulletin
boards may remain archived forever.
39
Public records are available free or for a fee. 40
While much of this information has been freely available
in the past, the advent of the Internet has made it available
more easily and quickly.
LIABILITY
Generally, there is
no safety in activity that is unlawful. Anonymity should not
be considered a secure shield because, ultimately, any data
may be intercepted. 41
An offender is specifically liable for damages to the victim. At times,
this liability can be extended to include others (e.g. an employer)
with a greater capacity for satisfying the judgment.
In addition, there
is current disagreement about whether a system operator or an
access provider should be held liable.
42
The 1996 Telecommunications Act protects access providers from
liability for the unlawful acts of users (except copyright infringement
or obscenity).
43
Some Courts have protected ISPs and online services from vicarious
liability for the acts of subscribers/customers. On the other
hand, vicarious liability, even without knowledge, may result
when either the web page designer or the ISP (1) has the right and
ability to control the infringer's acts and (2) receives a direct
financial benefit from the infringement.
JURISDICTION
The law surrounding issues of
jurisdiction
over individualsand businesses with an online presence continues
to evolve.
44
The first such case was U.S.
v. Thomas. Courts in Minnesota,
Arizona
and Ohio
have made similar determinations. One Californiacase is
Hall
v. LaRonde. In that opinion, the California
Appellate Court stated that creating a contract over email could
warrant the exercise of jurisdiction. Some argue that the nature
of the Internet could result in forum shopping and the necessity
of modifying traditional notions of venue requirements. 45
Other courts have declined to exercise jurisdiction on the simple
basis of accessibility of the Web page. 46
So the question of whether any individual court will decide
to find jurisdiction on any specific set of facts is an issue
for the judge hearing the case. The US Supreme Court will almost
certainly lay down some guidelines within the next few years.
PROTECTION
Avoiding
the seizure of communication in transit is less a legal problem
than a technological one. There is software that can provide
privacy protection for the individual Internet user. 47
Hardware exists that can prevent very sophisticated industrial espionage.
48
Of most concern to the common Internet user is protection
of email. The most famous encryption software is PGP,created
by Phil Zimmerman. The U.S. government has attempted to suppress
other means of strong encryption.
49
These attempts have not always been successful, however. 50
Anonymous
discourse is still available through the use of "remailers." 51
Various problems with the anon.penet.fi
forwarding service, a famous anonymous remailing service
in Finland, have led to a discontinuation of that service. 52
Other remailers continue to provide anonymity to e-mail and
Usenet participants. 53
The key
to anonymous publishing on the World Wide Web is to have as many web
servers within the control and/or trust of the publisher. It also helpsto
have a number of other servers performing a service to the community.Ian
Goldburg and David Wagner at Berkeley are attempting to provide
that service. 54
Recent
versions of Netscape and Internet Explorer give web surfers the
option of refusing to accept cookies. Windows users may automatically
delete all cookies with every restart of the machine. 55
CONCLUSION
Before attempting
anonymity on the Internet, it is best to think for a moment about
your purpose and intent in hiding your identity. Think as well
about the impact of the statement you wish to communicate. The safest course
may be to acknowledge authorship. This avoids the uncertainties
of liability and discovery.
Revised and
updated on an irregular basis
Last modified August 20,
1999
CITATIONS
-
Alara
Rogers' second email signature.
-
See Michael Froomkin,
Anonymity
and Its Enmities, par. 29, (listing specific instances).
-
See, e.g., KnowX.
-
But see Proposed
Constitutional Amendment.
-
See Neal J. Friedman,
Look
Both Ways Before Putting Your Station On the Information Highway (stating
that Web sites may show video as long as there is no expectation of privacy).
-
Schmerber
v. California, 384 U.S. 757, 779, 86 S. Ct. 1826, 16 L.Ed.2d 908 (1966).
-
See Will Dwyer II, The
Privacy Connection (discussing United States v. Katz).
-
What
About Issues of Privacy in On-Line Activities?.
-
See id. (opining that
no reasonable expectation of privacy exists for any Internet activity).
-
See 42
U.S.C. 2000aa (protecting work product meant for public dissemination).
-
Web
Gathering Statistics.
-
But see Coalition
Against Unsolicited Commercial Email (attempting to amend federal ban
on junk faxes to include junk email).
-
Jonathon Rosenoer,
CyberLex,
December 1996.
-
How
To Filter SPAM With Eudora 3.0.
-
See Junkbuster.
-
See Robert C. Cumbow and
Gregory J. Wrenn,
Reputation
On (The) Line: Defamation And The Internet (discussing case law surrounding
online defamation).
-
Jonathon Rosenoer, CyberLex,
November, 1996.
-
National
Law Journal.
-
Yahoo
Forums in Privacy Dispute, Associated Press (April 6, 1999).
-
Kaitlin Quistgaard, Technology.
-
Oscar
S. Cisneros, Unmasking Anonymous Posters.
Kaitlin Quistgaard, Raytheon
Triumphs Over Yahoo! Posters' Anonymity.
-
18
U.S.C.§ 2701.
-
Something
Wicked This Web Comes.
-
Kevin McAleavey,
What
Privacy Concerns?
-
Glen L. Roberts, Why
and Where do they come from?
-
An
Introduction to Anonymous Remailers.
-
Stan Grist, Protect
Your Privacy.
-
Will Rodger, Deja
News Privacy snafu Uncovered.
-
See Christine A. Varney,
Consumer
Privacy in the Information Age: A view from the United States (stating
that no federal legislation protects privacy of medical records).
-
Mike Swiston,
Alternative
Approaches.
-
Andy's
Netscape Cookie Guide.
-
Malcolm's
Guide to Persistent Cookies.
-
Peter Krakaur, Web
Cookies, Fortune Cookies, and Chocolate Chip Cookies.
-
Stephen T. Maher, Understanding
Cookies: A Cookies Monster?
-
Jonathan Rosenoer, Cyberlex,
July 1997.
-
See Webcompanies
Announce Privacy Standards (announcing partnership of Netscape, VeriSign
and Firefly).
-
Internet
Site Agrees to Settle FTC Charges of Deceptively Collecting Personal Information
Agency's First Internet Privacy Case, FTC News Release, August 13,
1998.
-
See, e.g., Deja
News.
-
See Deep
Data (providing information on lawsuits, bankruptcies, property records
and credit reports).
-
Martin F. Noonan, An
Analysis of the Security Risks Involved in Transmitting Credit Card Numbers
Over the Internet.
-
See Virginia Rezmierski,
Response
to Professor Lowenstein (opining that carrier should not bear responsibility).
-
Telecommunications
Act of 1996.
-
See Personal
Jurisdiction: An Emerging Controversy Heats Up (discussing cyberspace
jurisdiction).
-
Minnesota
v. Granite Gate Resorts, Inc.;
CompuServe
v. Patterson.
-
Raysman & Brown Computer
Law: On-Line Issues.
-
See e.g., Weber
v. Jolly Hotels, 96-2582 (D. N.J.) (citing Bensusan
Restaurant Corp. v. King, 937 F. Supp. 295 (S.D.N.Y. 1996) for proposition
that web page which merely advertises does not justify exercise of general
jurisdiction).
-
See, e.g., NSClean
(offering free
demo).
-
The
Complete, Unofficial TEMPEST Information Page.
-
Dan
Bernstein's Attempt to Publish Snuffle and The Legal Issues Raised.
-
See Judge
Refuses to Apply Cryptography Export Ban, Law Journal Extra!,
8/28/97 (stating that law's regulation of both software and writings about
software unjustly restricts academic discourse).
-
See Anonymous
Remailers (explaining how some servers strip information from e-mail
messages before forwarding to intended recipient).
-
Press
Release.
-
Anonymous
Remailer FAQ.
-
Taz
Servers and the Rewebber Network, Enabling Anonymous Publishing on
the World Wide Web, Ian Goldberg and David Wagner University of California,
Berkeley (1996).
-
See Embedded Directory,
No
Cookies, Please (explaining how to set up .bat file).
Cases
-
EDIAS
Software International v. BASIS International Ltd., 947 F.Supp. 413
(D. Ariz. 1996).
-
Bensusan
Restaurant Corp. v. King, 937 F. Supp. 295 (S.D.N.Y. 1996).
-
Bernstein
v. U.S. Department of State, C-97-0582 MHP (N.D.Cal. 1997).
-
CompuServe
v. Patterson, 89 F.3d 1257 (6th Cir. 1996).
-
Griswold
v. Connecticut, 381 U.S. 479, 484, 85 S. Ct. 1678, 14 L.Ed.2d 510 (1965).
-
Hall
v. LaRonde, 66 Cal.Rptr 2d 399 (1997).
-
Minnesota
v. Granite Gate Resorts, Inc., No. C6-97-89 (1997).
-
Religious
Technology Center v. Netcom 907 F.Supp. 1361 (N.D.Cal. 1995).
-
Schmerber
v. California, 384 U.S. 757, 779, 86 S. Ct. 1826, 16 L.Ed.2d 908 (1966).
-
U.S.
v. Thomas, 1996 FED App. 0032P (6th Cir.).
-
Weber
v. Jolly Hotels, 96-2582 (D. N.J.)
Statutes
18
U.S.C.§ 2701
42
U.S.C. 2000aa
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